Emirates Ghana, has assured Ghanaian travelers and the aviation industry of its commitment to continue to implement its comprehensive set of safety measures, to ensure customers’ journey and their safety are a priority to the airline.
The airline also assured air of 99.97percent free of microscopic particles like bacteria, viruses, and fungi through High Efficiency Particulate Air filters which are effective as filters used in hospital theatres.
The Country Manager of Emirate Airlines, Cathy Wesley, who disclosed this at a media round table in Accra, stated that Emirates aircraft are also deep-cleaned in Dubai after every flight to ensure customer safety, while traveling thousands of feet above the ground for hours.
According to her, the aviation Industry, will continue to demand high travel, especially leisure and premium leisure travel.
She added that there is the need to work collectively as an industry to overcome the operating challenges, such as staff shortages that are affecting the journey, fuel price which is cutting into their bottom line, and geopolitical issues around the globe that affect operations and movement, as well as consumer confidence, amongst other challenges.
Madam Cathy Wesley, further stated that their steady investments in infrastructure, technology, people, and partnerships, will continue to give Emirates Ghana the ability and advantage in delivering industry-leading products and value to their customers.
She pointed out that Emirates’ pilots complete robust, evidence-based training programmes in-house, with highly skilled instructors in specially designed environments saying; that the airline’s cutting-edge training facility houses ten (10) full-flight simulators for Boeing 777s and Airbus 380s.
The Country Manager, disclosed that the company offers a wide range of benefits designed for pilots and their families to lead a fulfilling lifestyle, competitive tax-free salary, generous accommodation, education allowance, and excellent medical and dental cover.
She reiterated that employees enjoy concessional cargo and travel benefits for the entire family, even friends’ tickets, across the airline’s global network, stating that the Emirates Platinum card offers a range of privileges and discounts across thousands of retail and hospitality outlets locally and globally.
Commenting on Emirates travel experience, Madam Catty Wesley, said Emirates showcases Ghanaian local dishes on board flights from Ghana in all three cabins such as; First Class, Business Model.
She added that, passengers can also choose from a selection of special meals to suit medical, dietary, and religious requirements, saying; “these special meals are available on all Emirates flights and across all classes and must be requested at least 24 hours before departure. These dishes being featured on our flights are Grouper with fante fante sauce and Salmon with kpakpo shito”. She stated.
Madam Catty Wesley noted that, the airline also ensures that passengers have a way to remain connected with their loved ones, even while in transit, through their onboard Wi-Fi service.
Touching on the Emirates New Premium Economy Class, she revealed that, Premium Economy is the latest product introduced aboard some select A380 routes.
According to her, though this service is not being offered on the Ghana route yet, Ghanaians can still experience this offering when traveling on their popular A380 routes to London, Paris, and Sydney through Dubai.
The Country Manager further stated that “once onboard, customers will immediately notice the quiet luxury in Emirates’ Premium Economy cabin. A wood panel finishing similar to Business Class sets the cabin’s mood, and each seat is designed to provide optimal comfort and support with 6-way adjustable headrests”.
Madam Catty Wesley, said customers can get comfortable under soft, sustainable blankets made from recycled plastic bottles and snuggle into the generously sized pillow, both designed uniquely for Premium Economy.
“Customers can also refresh themselves with the complimentary amenity kits which come in reusable, sustainable bags, and contain items which are all made with some element of recycled or sustainable materials”. She added.
Madam Catty Wesley, therefore, assured the traveling public that masks continue to be mandated onboard, for all of their crew and customers, as an added layer of safety, adding that one of the things they continue to do irrespective of the constant fluctuation in the severity of the Covid-19 pandemic, is to build on our contactless technology offering, to provide more convenient options to fast-track through airport formalities and reduce the time customers spend in such busy spaces.