The Social Security and National Insurance Trust (SSNIT) is beginning its annual Mobile Service Week exercise across the country from today October3 to Friday 7, 2022.
This year, the Volta Region, will be the centre of attraction as the regional capital, Ho, will host the launch of the event.
The SSNIT Mobile Service (SMS) Week is an annual event that provides SSNIT’s branches the opportunity to pitch camp at various locations across the country to bring the services of the Trust to the doorsteps of its Members and Clients.
This year’s SMS also coincides with the Customer Service Week – an international celebration instituted in 1991 and observed in the first week of October.
The week is commemorated to appreciate the importance of customer service and of the people who serve and support customers on a daily basis.
A total of 69 vantage locations have been selected across the 16 regions of the country to provide services to Members and Clients to enable them access the services of the Trust with ease.
Services to be offered include issuance of Statements of Accounts, registration of employers and workers, benefits processing initiation, renewal of Pensioner Certificates, merging of SSNIT and NIA numbers, general enquiries about the business and operations of SSNIT among other services.
The Member and Client Services Manager of SSNIT, Mrs. Victoria Abaidoo, noted during an interview that this year’s SMS Week seeks to encourage self-employed persons on the importance of joining and contributing to the SSNIT Scheme.
She explained that since the beginning of the year, the Trust has been engaging stakeholders of the Scheme as part of deliberate efforts to extend coverage to the many self-employed workers who do not have any form of pension cover.
“We continue to encourage self-employed workers that they also deserve a pension just as their counterparts in the formal sector and it is in their interest to register onto the Scheme and enjoy the benefits,” she said.
Mrs. Abaidoo, further indicated that the SMS Week will also provide the Trust the opportunity to intensify education of Members and the public about their rights and responsibilities under the Scheme as the Trust seeks to sign-on more Members, especially, self-employed workers onto the Scheme.
The event will be observed under the theme: “You Also Deserve a Pension; Join SSNIT Today”.
Customer Service Week, is observed in the first week of October and the event is celebrated annually across the globe to place emphasis on the importance of customer service and the people who provide those services.
The celebration is aimed at raising awareness on the value of customer service, rewarding employees for the significant work outputs, improving morale at the workplace and building on teamwork among other reasons.
