The Ghana Investment Promotion Authority (GIPA) is pushing for stronger coordination among government institutions to ensure investor complaints are addressed more quickly under the new Ghana Investment Promotion Act, 2026 (Act 1173).
The Authority says the network of focal persons across Ministries, Departments and Agencies (MDAs) will serve as a direct link between GIPA and state institutions when investors encounter challenges requiring government intervention.
Deputy Chief Executive Officer of GIPA, Abdul Razak Baba, said closer collaboration with the relevant MDAs was necessary to provide investors with clear and timely responses to their concerns.
He said the focal persons would play an important role in implementing the investor grievance mechanism established under the new Act.
The mechanism, provided for under Section 43 of Act 1173, is intended to provide a structured channel for investors to raise concerns and have them addressed by the relevant authorities.
Head of GIPA’s Aftercare and Investor Grievance Division, Charles Opoku Mensah, called for a shift in the relationship between GIPA and the various MDAs from transactional engagements to a sustained partnership.
He said stronger institutional cooperation would help reduce delays in resolving issues affecting businesses and improve the overall investment environment.
Deputy Director of the Aftercare and Investor Grievance Division, Anita Ofori, outlined how the investor grievance mechanism under Section 43 of the new Act will operate.
Vera Adjei of GIPA’s Legal Division also explained key provisions of Act 1173 to representatives of the participating institutions.
GIPA said the strengthened network is expected to improve the coordination of government’s response to investor concerns and provide businesses operating in Ghana with a more predictable environment.
The initiative forms part of efforts to strengthen investor aftercare and ensure that challenges faced by investors after establishing operations in Ghana receive coordinated attention from the relevant government institutions.
