The Use Of Mobile Telephony During Working Hours And Its Impacts On Productivity In Ghana.


Most of us feel like we could not live without our mobile phones, they have not really been in existence for very long.

In fact, mobile phones as we know today, have only been around in the last 20 years.

When were mobile phones invented? Mobile phones, particularly the smart phones that have become our inseparable companions today, are relatively new.

A mobile phone is an electronic device that you can carry with you and use to make or receive calls wherever you are. It is handy in dialing, talking, making video film, e-mailing, sending pictures etc.

Mobile phone usage is taking a lead to a computer that it is small in size, light in weight, and can operate with minimum power. Its component is cheap though mobile phone has limited capacity and speed.

Some people carry more than one mobile phone for different purposes, such as for business and personal use. Multiple SIM cards may be used to take advantage of the benefits of different calling plans. For example, a particular plan might provide for cheaper local calls, long-distance calls, international calls, or roaming.

The mobile phone has been used in a variety of diverse contexts in society.

But nowadays, the constant usage of the mobile phone during working hours has pointed to a negative impact on productivity, this is due to the high rate at which employees use their mobile phone. It is never out of their sight or more than an arm’s length. This can pose a problem on many jobs because people are so focused on what is going on with their phones they are too distracted to do their jobs properly. In many workplaces today, productivity is down because too many workers are busy with their phones instead of giving their work-related tasks the attention they deserves. The distraction being causes by workers’ cellphone is negatively impacting the creativity, accuracy, quality and quantity of the work that employees are doing.

In many workplaces the cellphone has gone from being a helpful tool to a constant distraction. As workers respond to every sound or flash of light from their phones, their work almost becomes secondary. In many industries when workers do not give their jobs their full attention, they or their co-workers can get injured, products can be improperly made and endanger customers and overall productivity drops. Many studies blame cell phones for making workers over stimulated and unable to focus on even simple tasks for very long.

In some industries cell phones have had such a negative impact on productivity rules have been put in place limiting their use. In many instances rather than discussing ways to produce more and better products faster, employees are more interested in discussing the capabilities of their new phone and the apps that are installed on them. The focus on the cell phones has many workers so busy they do not even have time to communicate with their co-worker. This negatively impacts job satisfaction and as a result productivity suffers.

However to improve productivity employers may begin banning cell phones from the workplace if that is what it would take to increase production or any employee caught wasting time on their phone whiles that time could be used to do something productive during working hours should be fined.

By: Janet Nana Adjoa Manu

Ghana Institute of journalism

Level 300


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