SSNIT Directs Members To Update Records



The Deputy Director-General in charge of Operations and Benefits at the Social Security and National Insurance Trust (SSNIT), Laurette Korkor Otchere, has advised members of the Scheme to update their records. This, according to her, will help the Trust serve its members better.

“We want to urge members to regularly update their records especially their email addresses, telephone number, names of dependants and change of name where applicable. For instance those with accurate information in our database will likely receive their benefits faster when they retire.”

The Deputy Director- General, disclosed this in an interview with the media.

Mrs Otchere added that the Trust would issue statements to its members from October 1, 2019 to December 31, 2019 in compliance with the provision in the National Pensions Act, 2008, Act 766, which mandates the Trust to issue annual statements of account to its members.

She said that members should update their records before the set date, so statements can be issued. “The SSNIT statement of account will help members determine whether their employers are paying theircontributions and on the correct salary,” she stated.She mentioned that, currently the Trust issues statements of account at the SSNIT Branches upon request from members, adding that members also view and print their statements of account from the SSNIT web portal at their convenience.

The Deputy Director-General added that, this nationwide exercise was to ensure that members receive their statements irrespective of their location or how long they have contributed to the Scheme.She encouraged them to visit the SSNIT Branches in their locations or call the Contact Centre on 0302 611622. She added that members can also send an email to

SSNIT is a statutory public Trust charged under the National Pensions Act, 2008, Act 766 with the administration of the first tier of the three tier pension scheme. It pays pensions to workers who have contributed for a minimum of 15 years and have attained 55 years or above. It also pays benefits to contributors who have suffered ailment that does not permit them to continue working irrespective of their age. In the event of death, it pays benefits to the nominated dependants of the member.

The Trust is also responsible for the payment of Emigration benefit to a non-Ghanaian member who is leaving Ghana permanently.

Mrs Laurette Korkor Otchere disclosed that, the Trust has close to 1.6 million active contributors and a pensioner population of over 200,000.

She indicated that the average pension processing time for this year is 17 days, which means that workers, who retire will receive their pension within the ensuing month of application.

Mrs Otchere, stated that it is the hope of the Trust that members would take an interest in their social security and its related matters and ensure that their records with SSNIT are updated.

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