From Samuel Mensah Torbizo, Kumasi
MTNGHANA FOUNDATION , a social investment wing of the giant telecommunication service provider MTN, for the past five years of its operations in Ghana has invested a sum of GH¢ 14. 5 million on development projects and economic empowerment of people across the country.
The areas, which attracted this huge investment included, education, health and economic empowerment of the under privileged ones especially women.
Ashanti region alone benefited from projects totalling GH¢ 1.15 million.
The Corporate Service Executive of the company, Ms. Cynthia Lumor disclosed these to the media at the annual “ Editors’ Forum’’ in Kumasi .
The yearly meeting with editors and senior journalists was to create an interactive platform for the service providers to get feedback from the members of the inky fraternity to enable the company to strategize and improve upon its services .
Ms. Lumor revealed that MTN apart from its social responsibilities, it was adjudged the best organization by the Internal Revenue Authority in 2013 as the corporate entity which paid GH¢433 million to the country as its tax.
She disclosed to the media that MTN has embarked on what she termed, “deliberate investment s”.
“it is ubiquitous that we are doing everything possible to pump resources into our operations in order to increase quality of our services and other products by large percentage of our subscribers’’ she noted.
She said GH¢311 million has been set aside for the improvement of services, and other data collections.
Ms. Lumor made it known that ,MNT is the only communication service provider in the country, which has met the National Communication Authority ‘s (NCA) conditions by increasing its 3G system from zero in 2009 to 1090 in 2013 in 170 districts in the country .
According to her , has been envisaged that 120 additional sites would be completed before 2014 comes to a close .
She added that since 2007 when Areeba was re-branded to MTN, its cell sites had been increased from 29 to 900
She indicated the fiber connection of the company jumped to 4000 kilometers in 2013.
Ms. Luomr said, despite the efforts being put in place by the company to ensure uninterrupted services, factors such as dependency on the other service providers like power, cut of fiber by road contractors ,mining activities and continuous theft of batteries from the sites were major challenges to their operations.
She said, though in the previous years ,the company recorded number of fiber cuts , they were minimal because the cases of fiber cuts have soared to 840 which had been affecting quality of service delivery .
“MTN was not folding its arms to some of the challenges be it dependency factors or whatever it may , we doing everything within our capacity to address most of them in order to give our customers the best services ’’, she stressed.