For more than two weeks now, most residents of Dzorwulu and its environs, have been without water running through their pipes, this is embarrassing for the capital city of Ghana in the 21st century.
It is more worrying, however, that the problem seems to defy solution, because whatever it is, should not exceed two weeks, and now entering into the third week.
What is annoying and nauseating is that, authorities at Ghana Water Company Limited (GWCL), have not found it necessary to tell all the affected, about what is happening and what is being done to repair the damage that might have caused the inconvenience.
It is apparent that GWCL is not living up to the expectations of cynics, particularly those who kicked against the proposed increment of tariff, a couple of months ago.
Just when we were all beginning to believe that the worst was over, regarding supply due to tariff increment, we are now confronted with a problem that should have taken a day or two to fix.
The government has played it part, by building many treatment plants, which are producing in excess of 20 million litres of water a day, what is left is for the GWCL to get the water to our homes.
We are not, however, surprised because in Ghana, providers of services have always taken the customer for granted.
Technology has made communication very easy and effective these days. They are so many ways to reach customers without breaking a sweat and not spending much.
The use of mainstream media and social media, have simplified a lot of things, where millions of people can be reached with a click of a button or an announcement.
Access to safe water, has a lot of impact on sanitation and illness.
GWCL, must act swiftly to avert any catastrophe that could cost the nations millions of cedis.
The people of Dzorwulu are asking for a speedy resolution to the problem.